Contact Information

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Chat to us in real time. Click on the message icon at the bottom right corner of this page, and we will assist you. Or email us at support@insiteconnect.co.za.

Benefits Counselling - I have questions about my benefits

If you have any questions about your options in the Fund or your benefits, you can contact The Benefits Counsellors. This service is FREE.

If you are not logged into your account:

You have to be logged into make a direct appointment with the Benefit Counsellors. If you are not logged in, feel free to contact them at the below numbers.

Email: ntrf@benefitcounsellor.com

Tel: 021 300 5729

Click here to login to your account. Once logged in, click on Book a Benefit Counsellor Session

If you are logged into your account:

Click on My Portal above

Then click on: Book a Benefit Counsellor Session

Or click here to make a booking if you are logged in already

Financial planning - I need advice to help me to save enough for retirement

Visit the Financial Planning Institute (FPI)’s website (http://www.fpi.co.za/) to find a qualified financial advisor who can offer expert advice.

I have queries about a claim or my benefit statement

ADMINISTRATOR (Administrative matters) Contact the Administrator for all claim queries and other Fund-related queries
Physical address	Tel no.	E-mail
Momentum Retirement Administrators The Marc 129 Rivonia Rd Sandown Sandton	0860 000 071	NTRF@momentum.co.za

I need to escalate a query

OFFICE OF THE PRINCIPAL OFFICER (Management of the Fund) Contact the Principal Officer for all escalations of queries
Physical address	Tel no.	E-mail
Building 2 Country Club Estate Woodlands Drive Woodmead	011 258 8825	info@gobenefits.co.za